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Set for Success: Tips for Small Business Owners

Owning a small business is a lot to take on. In this article, the Mount Vernon Chamber of Commerce goes over some effective methods that will pave the way for small business success. From communicating effectively with customers and employees to staying organized and encouraging innovation, we'll cover everything you need to do to set your business up for success.

Commit to Strong Communication with Employees and Customers

One of the most important things you can do as a small business owner is to communicate effectively with your customers and employees. This means being clear and direct in your communication, setting expectations, and following through on promises. It also means being available when your employees or customers need you, whether that means being available in person or via email, text, or phone call. Good communication is essential to maintaining a positive relationship with your customers and employees and keeping your business running smoothly.

Switch to an LLC Designation

If you're not already operating as an LLC (limited liability company), now is the time to make the switch. LLCs offer small business owners protection from personal liability in the event that their business is sued. This means that if your business is ever sued, your personal assets (e.g., your home, car, savings account) will be protected from seizure. Getting an LLC is an easy way to protect yourself and your family from financial ruin in the event that something goes wrong with your business.

Organize Absolutely Everything

As a small business owner, it's important to stay organized. This means keeping track of deadlines, meetings, appointments, and tasks. It also means keeping your office space clean and tidy (or as clean and tidy as possible). A cluttered office can lead to a cluttered mind — and that's not good for business. Invest in a good planner and/or scheduling software (like Google Calendar) and make sure you're always on top of what needs to be done and when. You should also digitize your files into PDFs for more security and easier organization. With this online PDF editor, you can easily edit these documents while preserving their integrity.

Invest in Accounting Software

If you're still using paper records or Excel spreadsheets to track your finances, it's time to switch to online accounting software. Online accounting software makes it easy to track income and expenses, send invoices, track payments, and more. There are many different accounting software programs, so take some time to research which would be best for your specific needs. Making the switch to online accounting software will save you time and headaches in the long run.

Innovate Until You Can't Anymore

Encouraging innovation within your small business is important for two reasons: 1) it keeps things fresh, and 2) it allows you to tap into new markets/customers. When encouraging innovation, think outside the box. Encourage employees to take risks (within reason), try new things, and think creatively about solutions to problems.

Take Another Look at Your Marketing Strategy

It is important to constantly re-evaluate and adjust your marketing strategy in order to stay competitive and relevant in today's rapidly changing marketplace. By regularly assessing your target audience, market trends, and competitor strategies, you can identify areas for improvement and make necessary changes to better reach and engage potential customers. Additionally, re-evaluating your marketing strategy allows you to allocate resources effectively and maximize the impact of your efforts. Overall, regularly re-evaluating your small business's marketing strategy can lead to increased success and profitability in the long run.


There's no one-size-fits-all solution for setting up a small business for success, but there are some tried-and-true methods that can help pave the way. From communicating effectively with customers and employees to staying organized and encouraging innovation, use these tips as a starting point for setting up your small business for success.

Contact Information
Mount Vernon Chamber of Commerce